Terms & Conditions


Stocks of all goods on offer are limited. Megamaster shall take all reasonable efforts to ensure that when stock is no longer available, offers thereof are discontinued. However, should Megamaster be unable to fulfill any order placed by you at the advertised price due to stock having sold out, Megamaster will notify you and you will be entitled to a refund of the amount paid by you for such product.


Please note that although Megamaster endeavours to accurately describe and/or depict each product on the website, some descriptions or photographs may be of a generic nature and not specific to the particular product you wish to buy. However, should you be dissatisfied with the product you receive for any reason, you are entitled to return the product to Megamaster for a full refund within 7 days of delivery. Please be sure to email your reason for return to info@megamaster.co.za and arrangements will be made. 



Placing a product in a shopping basket or adding it to a wishlist without completing the purchase cycle, does not constitute an agreement of sale and/or an order for such product, and as such, Megamaster may remove such product from the shopping basket or wishlist if stock becomes unavailable, and you cannot hold Megamaster liable if such product is not available when the purchase cycle is completed at a later stage.

An agreement of sale only comes into effect if and when:

  1. You electronically submit a properly completed order for one or more products in your shopping basket; and

  2. Payment is either authorised or received by Megamaster in its bank account.


Daily deals are only available in the time frame communicated. Once finished, no sale will be permitted on those exclusive promotional prices.

While stocks last.


  • By Megamaster:  Megamaster reserves the right, for purposes of preventing suspected fraud, to refuse to accept or process the payment on any order, and/or to cancel any sale concluded between you and Megamaster, in whole or in part, on notice to you. Megamaster shall only be liable to refund monies already paid by you and accepts no other liability which may arise as a result of such refusal to process any order/sale.

  • By You: You are entitled to cancel any sale concluded on this website within 7 days after the date of receipt of the goods and obtain a refund. You may also cancel a sale where delivery is delayed beyond the stipulated delivery date/time frame (or where none is specified, beyond 30 days from the order date).

  • Lockdown Sale Cancellations: Orders placed within the sale period are subject to cancellations. However, cancelling your order and returning on a later date to purchase again, the price will no longer be in the sale bracket.


  1. Prices: The price of each product is displayed with the product listing. In the event of a sale or special offer, the discounted price is displayed. An additional discount is not applicable on promotional prices. 

  2. Delivery Charges: Please note that all online orders are subject to a standard R100 delivery fee.

  3. Value Added Tax: Value Added Tax at the rate of 15% is charged on goods bought by South African residents and Non South Africa residents.

  4. Import Duties: Import duties may be payable by recipients of goods in foreign countries. Megamaster does not know what import duties/levies may be payable and cannot calculate or estimate such costs. You are responsible for determining whether any such import duties/levies are payable and, if so, the amount thereof.

  5. Discount: No discount codes are applicable on any sale items.


Megamaster shall take all reasonable efforts to accurately indicate prices. However, should products be erroneously offered at incorrect prices, Megamaster will not be obliged to sell products at such incorrect prices, but shall refund monies paid by you should you not wish to proceed with the purchase at the correct price.


Subject to any exceptions expressly mentioned below, your payment for any products ordered from Megamaster must be made to us in any one of the following ways:

  1. Credit Card Payments: At the time of placing the order, the transaction details are presented to the bank, and payment is collected immediately. If the bank’s authorisation is not obtained, the order will be cancelled. Megamaster may carry out certain fraud checks with the cardholder or the cardholder’s bank. Should Megamaster be unable to verify the validity of the transaction, the order will be cancelled.

  2. Bank Deposits and Electronic Funds Transfer: If you select to pay via this method, instructions will be given on how to deposit monies into Megamaster’s bank account and it would be subject to the following rules:
  • The exact amount must be paid;

  • The payment must be identified by supplying the order number and surname in the reference section of the deposit slip or on the electronic transfer;

  • No transfers may be made from ATMs;

  • Cheque deposits are subject to a clearing period;

  • No bank deposits are accepted from outside the borders of South Africa; and

  • Please note that, if payment is not made within 4 days, the order will expire.

  • Refunds:  You are entitled to cancel any sale concluded on this website within 7 days after the date of receipt of the goods and obtain a refund.


Customers can purchase from the website and, with new regulations, orders can now be processed and deliveries can take place. Please bear in mind that there is an order backlog that could cause delays in delivery due to the national lockdown. We will keep you updated with the latest information and estimated date of delivery.

Delivery Charges:

Please note that all online orders are subject to a standard R100 delivery fee.

Delivery Methods:

  1. Local delivery (within South Africa)
    Local delivery may be made door-to-door:
    You can have your parcel delivered by courier between 8 am and 5 pm, Monday to Friday.

Delivery Periods:

Note:  Megamaster does not currently deliver any product purchased online outside the borders of SA. A special provision can be made by contacting the Retail Sales Executive on 012 8012 1515, to arrange delivery outside of SA borders. Such delivery costs will be solely at the purchaser’s expense.

  1. Delivery periods are only regarded as having commenced upon payment confirmation being received by Megamaster.

  2. Delivery periods are calculated based on business days only. Saturdays, Sundays, and public holidays are not taken into account when calculating delivery periods. For example, if you order something over the weekend, the delivery period will only start running on the next business day.

  3. If products with different delivery times are ordered together, the product with the longest delivery time will determine the delivery time of all the products in the order. So, if you want to order various products where some have a shorter delivery period than others (including so-called ’24-hour dispatch products’), Megamaster recommends that you order such products separately from the products requiring longer delivery times.

  4. Megamaster makes every effort to ensure that the information supplied on the website is accurate. Where delays and out-of-stock situations occur, every reasonable effort will be made to inform the purchaser.


Note:  All Megamaster products are subject to price increases. Prices may be changed at any time without prior notice.


  1. For each competition, details about the prize, valid entry mechanics, closing date, and a number of winners are outlined in the campaign materials posted online and/or on our social media channels. The campaign start and end dates are subject to change.

  2. For giveaways, the item offered is free of charge, usually limited to a specific number as outlined in the online campaign. Occasionally, the purchase of a Megamaster product may be required to receive the free giveaway in return.

  3. The promoter is Mega Group Holding (Pty) Ltd., owner of the Megamaster Brand [company no. 2005/027725/07], whose registered office is at No 8 Donkerhoek Pretoria East, Pretoria, 0002, South Africa.

  4. Competitions are open to residents of South Africa aged 18 years or over, except employees of Megamaster and their close relatives and anyone otherwise connected with the organisation or judging of the competition. Only South African entrants, based in South Africa at the time of the competition, will be considered.

  5. By entering the competition and accepting the prize, the winner agrees to Megamaster and its advertising agency taking photographs and video footage of any related event (if such an event occurs) for the Megamaster website and for use in the future marketing campaigns. These may be published in the public sector. Megamaster and its advertising agency will endeavour to publish only respectful, ethical images and video footage of the event and its participants and prize winner. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current South African data protection legislation and will not be disclosed to a third party without the entrant’s prior consent. Promotions are in no way sponsored, endorsed, or administered by, or associated with, Facebook, Twitter, or any other social network.

  6. If the winner does not wish to abide by the specific terms and conditions of a competition, a new winner will be drawn.

  7. Megamaster does not accept any responsibility for late or non-entries as a result of any technical, data, or service provider-related issues. No responsibility can be accepted for entries not received for whatever reason.

  8. Megamaster’s appointed competition authorities will judge the competition and decide on the winner. The decision is final and no correspondence will be entered into.

  9. The Promoter reserves the right to cancel or amend the competition and these terms and conditions without notice for any reason. Any changes to the competition will be communicated to entrants as soon as possible by the Promoter.

  10. The prize is as stated, and no cash or other alternatives will be offered. The prize is not transferable. The prize is subject to availability and the Promoter reserves the right to substitute any prize with another of equivalent value without giving notice. The Promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with any competition.

  11. The prize winner will be contacted once their entry has been verified as both valid and as the winning entry. If the winner cannot be contacted or does not claim the prize within 5 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner. The Promoter will notify the winner when and where the prize can be collected/delivered.

  12. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions. The competition and these terms and conditions will be governed by law and any disputes will be subject to the exclusive jurisdiction of the courts.